Last Updated: February 9, 2026
Capte ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management software, vehicle telematics platform, and related services (collectively, the "Services"). This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Capte is the data controller responsible for your personal data. For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: privacy@capte.co
We collect personal information that you provide directly to us, including: Name, email address, phone number, company name, job title, billing and payment information, and account credentials.
Through our IoT telematics platform and monitoring services, we collect: Vehicle identification data (VIN, make, model, year), GPS location and route data, CAN bus data and diagnostic information, battery health and energy consumption metrics (for electric vehicles), sensor data from on-board units, maintenance records and component performance data, driver behavior analytics, and operational telemetry.
When you access our Services, we automatically collect: Device information (IP address, browser type, operating system), Usage data (pages viewed, features used, time spent), Cookies and similar tracking technologies, and Log data and error reports.
Under GDPR, we process your personal data based on the following legal grounds: Contract Performance: Processing necessary to provide our fleet management and telematics services. Legitimate Interests: Improving our Services, preventing fraud, and ensuring security. Legal Obligation: Compliance with applicable laws and regulations. Consent: Where you have provided explicit consent for specific processing activities.
We use the collected information to: Provide, maintain, and improve our fleet management software and telematics platform. Monitor vehicle health, predict maintenance needs, and prevent breakdowns. Generate analytics, reports, and insights on fleet performance and efficiency. Process payments and manage customer accounts. Provide customer support and respond to inquiries. Send service updates, technical notices, and security alerts. Comply with legal obligations and enforce our terms of service. Develop new features and enhance our IoT monitoring capabilities.
We may share your information with: Service Providers: Third-party vendors who assist in operating our Services (cloud hosting, payment processing, analytics). Business Partners: Companies that integrate with our platform to provide enhanced fleet management solutions. Legal Authorities: When required by law or to protect our rights and safety. Corporate Transactions: In connection with mergers, acquisitions, or asset sales. We do not sell your personal data to third parties.
If you are located in the European Economic Area (EEA), you have the following rights: Right to Access: Request a copy of your personal data. Right to Rectification: Correct inaccurate or incomplete data. Right to Erasure: Request deletion of your data ("right to be forgotten"). Right to Restrict Processing: Limit how we use your data. Right to Data Portability: Receive your data in a structured, machine-readable format. Right to Object: Object to processing based on legitimate interests. Right to Withdraw Consent: Withdraw consent at any time for consent-based processing. Right to Lodge a Complaint: File a complaint with your local data protection authority. To exercise these rights, contact us at privacy@capte.co.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Fleet and telematics data is typically retained for the duration of your service agreement plus a reasonable period thereafter for analytics and historical reporting. Upon request or termination of services, we will delete or anonymize your data in accordance with applicable laws.
We implement appropriate technical and organizational security measures to protect your data, including: Encryption of data in transit and at rest. Regular security assessments and penetration testing. Access controls and authentication protocols. Secure cloud infrastructure with redundancy and backup systems. Employee training on data protection and confidentiality. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
Your data may be transferred to and processed in countries outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal information in accordance with GDPR requirements.
We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. For more information about the cookies we use, please see our Cookie Policy.
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@capte.co
Website: www.capte.co/contact