Cookie Policy

1. Cookies and Similar Technologies

Cookies and similar browser technologies help websites remember information between visits. They support essential functionality, improve performance, remember your preferences, and, with your permission, help us understand how our websites are used.

Throughout this policy, the term cookies refers not only to traditional browser cookies, but also to related browser storage technologies that provide similar functionality.

Cookies

Cookies are small text files stored by your web browser when you visit a website.

Some cookies exist only while your browser remains open, while others remain on your device for a longer period so your preferences can be remembered between visits.

Cookies cannot run programs or access information elsewhere on your device. They simply allow a website to recognize your browser and store limited information related to your visit.

Browser Storage

Modern websites often use browser storage technologies, including localStorage, to remember information without relying solely on traditional cookies.

Capte uses browser localStorage to remember your cookie consent preferences so that your privacy choices remain consistent across future visits.

Unlike traditional cookies, information stored in localStorage remains within your browser and is not automatically transmitted to our servers with every request.

Pixel Tags and Web Beacons

Pixel tags, sometimes called web beacons, are small transparent images or snippets of code embedded within webpages or emails.

When enabled, they can help determine whether a page has been viewed, an email has been opened, or a specific action has been completed.

Capte uses these technologies only where appropriate and only in accordance with the consent choices you have made.

JavaScript

JavaScript enables the interactive functionality found throughout our websites and applications.

It powers features such as navigation, forms, and user interface behavior. When you grant permission for analytics or advertising, JavaScript is also responsible for loading approved third-party services, including Google Analytics and Google Ads.

Our implementation of Google Consent Mode v2 helps ensure these services remain disabled until the required consent has been provided.

Software Development Kits

Some Capte products or future mobile applications may use Software Development Kits (SDKs) provided by trusted technology partners.

SDKs perform functions similar to cookies in native applications by enabling features such as analytics, diagnostics, authentication, or service integrations.

Where an SDK collects information subject to your consent, it operates according to the choices you have made and the applicable privacy laws.

Why We Use These Technologies

Capte uses cookies and similar technologies to:

• Keep our websites secure and operating correctly.
• Remember your preferences between visits.
• Improve website performance and usability.
• Understand how visitors interact with our public website.
• Measure the effectiveness of marketing campaigns, where permitted.
• Respect and remember your cookie consent choices.

We periodically review the technologies used across our websites and strive to collect only the information necessary to deliver, maintain, secure, and improve our services.

2. Cookies Used on capte.co

Capte uses a combination of first-party browser storage and trusted third-party technologies to provide essential website functionality, understand how visitors interact with our website, and measure the effectiveness of our marketing efforts.

Some technologies are required for the website to function correctly, while others operate only after you have granted consent.

Capte Technologies

cookie_consent_v1

Provider

Capte Technologies (First-Party)

Type

Browser localStorage

Purpose

Remembers your cookie consent preferences so your privacy choices are respected during future visits. This storage also allows our implementation of Google Consent Mode v2 to determine whether optional services such as Google Analytics and Google Ads may be activated.

Information Stored

• Analytics consent preference
• Advertising consent preference
• Ad personalization preference
• Ad user data preference

No personal information, browsing history, or persistent device identifiers are stored.

Retention

Until manually cleared from your browser or your preferences are reset.

Consent Required

No. This storage is strictly necessary to remember and apply your privacy choices.

Google Analytics

Google Analytics helps us understand how visitors interact with our public website.

The information collected is used to improve content, accessibility, navigation, usability, and overall website performance.

Google Analytics is disabled by default and becomes active only after you provide consent.

_ga

Provider

Google Ireland Ltd.

Purpose

Assigns an anonymous identifier used to distinguish unique visitors and generate aggregated website usage statistics.

Information Collected

• Anonymous client identifier
• Session activity
• Approximate geographic region
• Pages visited
• Referral source
• Time spent on pages

Retention

Up to two years.

Consent Required

Yes.

ga

Provider

Google Ireland Ltd.

Purpose

Maintains session state within Google Analytics 4 so interactions can be associated with the same anonymous visitor across multiple visits.

Information Collected

Anonymous session information associated with the existing Google Analytics client identifier.

Retention

Up to two years.

Consent Required

Yes.

_gid

Provider

Google Ireland Ltd.

Purpose

Distinguishes visitors during a 24-hour period for aggregated analytics reporting.

Information Collected

• Anonymous session identifier
• Aggregated usage information

Retention

24 hours.

Consent Required

Yes.

Google Ads

Google Ads technologies help us understand whether advertising campaigns result in meaningful actions on our website, such as submitting a contact form or requesting a demonstration.

Advertising technologies remain disabled until you have granted advertising consent.

_gcl_au

Provider

Google Ireland Ltd. / Google LLC

Purpose

Measures advertising conversions by determining whether visitors who clicked on a Capte advertisement later completed a meaningful action on our website.

Information Collected

• Anonymous advertising click identifier associated with conversion measurement

Retention

Up to three months.

Consent Required

Yes.

IDE

Provider

Google Ireland Ltd. / DoubleClick

Purpose

Measures advertising effectiveness and supports personalized advertising across Google’s advertising network.

Information Collected

• Anonymous advertising identifier
• Advertisement interaction data
• Interest categories processed by Google

Retention

Approximately thirteen months.

Consent Required

Yes.

How We Use Third-Party Technologies

Third-party services help us better understand how our website performs and how visitors engage with our content.

We configure these services to collect only the information necessary to provide meaningful insights while respecting your privacy preferences.

Where required by applicable law, Google Analytics and Google Ads remain disabled until you grant consent through our cookie banner.

If you decline optional cookies, these technologies receive a denied consent signal through Google Consent Mode v2 and do not place analytics or advertising cookies on your device.

We periodically review the technologies used across capte.co and update this policy whenever services are added, removed, or materially changed.

3. Managing Your Cookie Preferences

You remain in control of how optional cookies and similar technologies are used while visiting capte.co.

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which categories of cookies may be activated. Your preferences are respected across future visits unless you decide to change them.

Accept All

Choosing Accept All allows Capte to activate analytics and advertising technologies in addition to the browser storage required for the website to function.

With your permission, services such as Google Analytics and Google Ads may collect information that helps us understand website performance and measure the effectiveness of our marketing efforts.

Reject Non-Essential

Choosing Reject Non-Essential limits website storage to technologies required for core functionality.

Analytics and advertising technologies remain disabled, and Google receives a denied consent signal through our implementation of Google Consent Mode v2.

You will continue to have full access to our website even if you decline optional cookies.

Customize Your Preferences

Where available, you may choose which categories of optional cookies to allow.

This provides greater control over how information is collected while ensuring the website continues to operate normally.

Your preferences are stored locally within your browser and can be updated at any time.

Changing Your Preferences Later

You can review or update your cookie preferences at any time by selecting the Cookie Settings link available in the footer of our website.

Updating your preferences immediately changes how optional technologies operate during future visits.

If you withdraw consent, analytics and advertising technologies will no longer be activated unless you grant permission again.

Browser Controls

Most modern web browsers allow you to manage cookies and browser storage through their privacy or security settings.

Depending on your browser, you may be able to:

• View cookies currently stored on your device.
• Delete existing cookies.
• Block cookies from specific websites.
• Block all cookies.
• Receive notifications before cookies are stored.

Blocking all cookies may affect the functionality of some websites, including certain features available on capte.co.

Clearing Browser Data

Deleting your browser cookies or local storage removes your saved consent preferences.

The next time you visit capte.co, you will be asked to make your cookie choices again.

Google Privacy Controls

If you have granted consent for Google Analytics or Google Ads, Google also provides privacy controls that allow you to manage how information is used across Google’s services.

These controls are managed directly by Google and are independent of the preferences you set on the Capte website.

For additional information, refer to Google’s privacy resources and account settings.

Our Commitment

We believe privacy choices should be simple to understand and easy to change.

Our goal is to provide clear information about the technologies we use, request consent only where appropriate, and make it straightforward for you to review or update your preferences whenever you choose.

4. Cookies and Storage Used on portal.capte.co

The Capte platform uses browser storage and session technologies to provide a secure and reliable application experience.

Unlike our public website, these technologies primarily support authentication, account security, user preferences, and core application functionality. They are not used to deliver advertising.

Authentication

Authentication technologies allow you to securely sign in, maintain your session, and access authorized areas of the platform.

Without these technologies, many features of the portal would not function correctly.

Authentication Session

Provider

Capte Technologies (First-Party)

Purpose

Maintains your authenticated session after signing in so you can securely access your account and move between pages without repeatedly entering your credentials.

Information Stored

• Session identifier
• Authentication state
• Security tokens required for authorized requests

Passwords are never stored within browser cookies or local storage.

Retention

For the duration of your authenticated session or until you sign out, subject to platform security policies.

Consent Required

No. Authentication storage is strictly necessary to provide secure access to your account.

Security

Security technologies help protect both your account and the Capte platform from unauthorized access and malicious activity.

Security Tokens

Provider

Capte Technologies (First-Party)

Purpose

Protect browser requests by validating that requests originate from an authenticated session.

Information Stored

Temporary security tokens used to verify legitimate requests.

Retention

Expires automatically according to session and platform security requirements.

Consent Required

No. These technologies are required to maintain platform security.

User Preferences

The portal may store certain preferences to improve your experience and reduce repetitive configuration.

Application Preferences

Provider

Capte Technologies (First-Party)

Purpose

Remembers interface preferences and application settings between visits.

Information Stored

Examples may include:

• Interface preferences
• Navigation state
• Display settings
• Other non-sensitive application preferences

These settings are used solely to personalize your experience within the Capte platform.

Retention

Until changed by you or cleared from your browser.

Consent Required

No. These settings support the normal operation of the application.

Platform Diagnostics

To maintain the reliability and performance of our services, Capte may collect limited operational information relating to the functioning of the platform.

Diagnostic information helps us:

• Identify software errors.
• Investigate service interruptions.
• Monitor platform availability.
• Improve overall reliability and performance.

Where possible, diagnostic information is aggregated or pseudonymized and is not used to build advertising profiles or track activity across unrelated websites.

Our Approach to Platform Storage

The technologies used within portal.capte.co exist to support the secure operation of the platform rather than advertising or cross-site tracking.

We periodically review these technologies to ensure they remain necessary, proportionate, and aligned with current privacy and security practices.

As new platform features are introduced, this section will be updated to reflect any material changes to the browser storage technologies we use.

5. Cookie Retention

Different browser technologies remain active for different lengths of time depending on their purpose.

Some are removed automatically when your browsing session ends, while others remain on your device until they expire or are manually deleted.

The retention periods listed throughout this Cookie Policy reflect our current implementation and may change as technologies evolve.

Session Storage

Session-based technologies exist only while your browser session remains active.

They are automatically removed when you close your browser or end your authenticated session.

These technologies commonly support:

• Secure authentication
• Session management
• Temporary application state
• Security protections

Persistent Storage

Persistent browser storage remains available after you leave the website so your preferences can be remembered during future visits.

Examples include:

• Cookie consent preferences
• Anonymous analytics identifiers
• Website preferences
• Advertising measurement identifiers

Persistent technologies automatically expire after their configured retention period unless you remove them sooner.

Typical Retention Periods

The following retention periods apply to the technologies described throughout this policy:

• Session technologies — Until your browser session ends.
• Consent preferences — Until cleared or reset.
• Analytics identifiers — Up to two years.
• Advertising measurement technologies — Approximately thirteen months.

Where a specific technology uses a different retention period, that information is documented within its individual entry earlier in this policy.

Removing Stored Data

You may remove cookies and browser storage at any time through your browser settings.

Doing so may:

• Remove saved preferences.
• End active sessions.
• Require you to sign in again.
• Cause the cookie consent banner to appear during your next visit.

Deleting stored data does not prevent new cookies from being created during future visits if you later choose to enable optional technologies again.

Periodic Review

Capte periodically reviews the technologies used across its websites and applications to ensure retention periods remain appropriate for their intended purpose.

When technologies are added, removed, or materially changed, this Cookie Policy will be updated to reflect those changes.

6. International Data Transfers

Some third-party services used by capte.co, including Google Analytics and Google Ads, operate through globally distributed infrastructure.

As a result, information collected through these services may be processed or stored in countries other than the one in which you are located.

These international transfers help our service providers deliver reliable, secure, and high-performing services across multiple geographic regions.

Third-Party Service Providers

When you consent to optional cookies, certain information may be processed by trusted third-party providers that support our website, including analytics and advertising services.

These providers determine how their infrastructure operates and may process information in multiple countries as described within their own privacy policies.

Data Protection Measures

Where applicable, our service providers implement contractual, organizational, and technical safeguards designed to protect personal information during international transfers.

Depending on the provider and applicable privacy laws, these safeguards may include:

• Standard Contractual Clauses approved by applicable regulatory authorities.
• Encryption during transmission.
• Access controls and security monitoring.
• Additional organizational and technical safeguards designed to protect personal information.

Our Role

Capte carefully selects service providers that demonstrate strong privacy and security practices.

We periodically review the third-party technologies integrated into our websites and applications to help ensure they remain appropriate for the services they provide.

Your Choices

You can limit or prevent the processing of information by optional third-party services by declining analytics and advertising cookies through our cookie consent banner.

If optional cookies are disabled, those services will not be activated on capte.co, except where their use is strictly necessary to provide requested functionality.

Learn More

Additional information about how our third-party providers process information is available through their respective privacy policies.

For a broader explanation of how Capte collects, uses, shares, stores, and protects personal information, please refer to our Privacy Policy, which should be read alongside this Cookie Policy.

7. Changes to This Cookie Policy

As our websites, applications, and services evolve, we may update this Cookie Policy to reflect changes in:

• The technologies we use.
• Our products and services.
• Applicable legal and regulatory requirements.
• Industry best practices relating to privacy and browser technologies.

When material changes are made, we will update the Last Updated date displayed at the beginning of this document.

Where required by applicable law, we will also provide additional notice or request renewed consent before those changes become effective.

We encourage you to review this Cookie Policy periodically so you remain informed about how browser technologies are used across Capte websites and applications.

8. Related Policies

This Cookie Policy explains how Capte uses cookies, browser storage, and similar technologies.

For additional information about how we collect, use, disclose, retain, and protect personal information, please review the following documentation:

• Privacy Policy
• Terms of Use
• Accessibility Statement (where applicable)

These documents work together to explain how Capte designs, operates, and protects its digital services.

9. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, we are happy to help.

You can contact Capte Technologies using the information below.

Capte Technologies

Website

https://www.capte.co

Email

privacy@capte.co

If your inquiry relates to a privacy request or applicable data protection law, please provide enough information for us to identify your request and respond appropriately.

We will respond within the timeframes required by applicable law.